As I chat with college students today—many navigating their first internships—I’m reminded of how formative those early work experiences were for me. Back at Florida A&M, our Career Services Center didn’t just help students find internships; they helped us find th…

During a recent breakfast with a colleague versed in legal governance and cybersecurity, I was struck by the effortless precision with which a single server managed orders, greeted every guest, and maintained the café’s rhythm. This simple observation underscores …

For as long as I can remember, my wife’s annual ritual of purchasing a large wall calendar each December and meticulously mapping out every month and week struck me as both admirable and alien. In contrast, my own planning tools ranged from a lone Post-it affixed …

Introduction: The “Fax Machine” Moment
It was my first day of my new job in the Chicago suburbs. This newly minted Industrial Engineer from Perry, Florida was ready to lead his 2nd shift warehouse order fulfillment team to the highest levels of productivity. I reme…